Frequently Asked Questions
Here's some frequently asked questions that our clients have had in the past.
Question 1:
How do I make an appointment?
Once your happy with your valuation, you can book a date and time to visit us.
Question 2:
What do I need to bring with me on the day?
-
Identification,
-
Original I.D either
-
Driving Licence or Passport
-
Log book
-
MOT certificate
-
Service History
-
Hand Books
-
Both Keys
-
Locking Wheel Nut. (Unless specified otherwise)
-
Bank details (The account has to be in the name of the Registered Keeper.)
If you have outstanding finance, we require a letter directly from the finance lender to be able to purchase your vehicle.
Question 3:
What does subject to inspection mean?
The price we supply is based on the information you have supplied, however until we physically see your car and completed an inspection, we can then offer you a final price.
Please remember, our main goal is to purchase your car at a reasonable price that makes you happy.
Question 4:
Do we purchase from the motor industry?
It’s a company policy at Used Car Buying that we don’t purchase cars from the motor trade?
Question 5:
Do we buy commercial vehicles?
Yes, we do purchase commercial vehicles
Question 6:
Do you charge an admin fee / handling fee for buying my car?
No fee will be charged for buying your car.
Question 7:
I have outstanding car finance; will you still buy it?
Yes, we can still purchase your car and arrange to settle the outstanding finance directly to the lender.
For us to do this, we will need an up-to-date settlement figure from the finance lender showing your agreement number.
The settlement payment will be deducted from the amount paid on your car and
Payment to the finance lender can take up to 3 to 4 working days to clear.
If you owe more on your finance settlement figure than the valuation on your car, you will have to pay us the difference by debit card / bank transfer.
If you have any more questions, please feel free to contact us via: Email, Telephone or Whatsapp.